1. INTRODUCTION
The DAV Department of Indiana https://davindiana.org values your trust and engagement as we work together to support our veterans and their families. As an Indiana-based organization committed to advocating for and assisting our veteran community, we prioritize not only their welfare but also the privacy and security of their information. This Privacy Policy outlines our practices and the care with which we handle your data, underscoring our dedication to protecting your privacy. By continuing to use our services, you consent to this Privacy Policy and agree to its terms, ensuring a secure and respectful use of your information in our shared mission to serve those who have served.
2. DATA COLLECTED
DATA STORAGE LOCATION
We are an Indiana-based organization operating web servers hosted in the United States. Our hosting provider ensures that your data is securely stored and compliant with applicable privacy laws, providing a safe and protected environment for your personal information. For more detailed information on our data storage practices, please refer to our hosting provider’s privacy policy.
REGISTRATION DATA
If you register on our website, we store your chosen username, your email address, and any additional personal information you add to your user profile. You have the ability to view, edit, or delete your personal information at any time (with the exception of changing your username). Website administrators also have the ability to view and edit this information.
SUPPORT DATA
Registered users with valid accounts can submit support tickets for assistance. Support form submissions are managed through a third-party ticketing system, which is compliant with privacy standards. Only the data you explicitly provide is sent, and consent is obtained each time you submit a new support ticket. For more information, please refer to the third-party ticketing system’s privacy policy.
COMMENTS
When you leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to aid in spam detection.
CONTACT FORM
Information submitted through the contact form on our site is sent to our company email. This information is kept strictly for customer service purposes and is never used for marketing or shared with third parties.
GOOGLE ANALYTICS
We use Google Analytics for anonymous reporting of site usage. No personalized data is stored. If you prefer not to have your behavior on our website monitored by Google Analytics, please use the following link to opt-out: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information about news/changes;
- Monitoring accounts’ activity to prevent fraudulent transactions and ensure the security of our customers’ personal information;
- Customizing the website to make your experience more personal and engaging;
- Ensuring overall performance and administrative functions run smoothly.
3.
- EMBEDDED CONTENT
Our website incorporates embedded content, including but not limited to YouTube videos, to enrich your browsing experience. It’s important to note that interacting with this embedded content is akin to visiting the originating website itself.
These third-party websites may gather data about you, employ cookies, incorporate additional third-party tracking systems, and monitor your interaction with the embedded content. This could include tracking your engagement with the content if you have an account and are logged into that site. We utilize the following services, each with its own set of data collection and privacy practices:
Our site utilizes the Facebook page plugin to showcase our Facebook timeline. Facebook operates under its own set of cookie and privacy policies, over which we have no influence. Facebook does not install cookies or transmit your IP to their servers without your explicit consent. For more detailed information, refer to the Facebook Privacy Policy: Facebook Privacy Policy.
The Twitter API is employed on our site to display our tweets timeline. Like Facebook, Twitter adheres to its own cookie and privacy policies, beyond our control. Your IP is not shared with Twitter without your consent. For further details on their data handling practices, please consult the Twitter Privacy Policy: Twitter Privacy Policy.
YOUTUBE
For video content, we embed YouTube videos on our site. YouTube follows its own privacy and cookie policies, which are outside our jurisdiction. YouTube does not set cookies or share your IP with their servers until you agree to it. For more information on how they manage privacy, visit the YouTube Privacy Policy: YouTube Privacy Policy.
Please be mindful that interacting with these embedded elements signifies your agreement to the data practices of these third-party platforms.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
10. THIRD PARTY WEBSITES
DAV Department of Indiana may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by DAV Department of Indiana, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. DAV Department of Indiana bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to DAV Department of Indiana, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.